Frequently Asked Questions
Everything you need to know about your Unstandard experience.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by destination but generally arrive within 10-15 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your clothing materials sustainably sourced?
At Unstandard, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.